IGCY Singapore IGCY

Loyalty based on phone number or profile

Backend CRM system for managing customer loyalty points and profiles. Staff can look up customers by phone number to view and manage their points.

Managed CRM Interface Preview

Outcomes that move the needle

Built for customer-facing journeys: faster launch, higher conversion, and operational resilience.

Phone-based Lookup

Quickly find customer profiles and points balance using phone numbers.

Points Management

Award, redeem, and adjust loyalty points with full audit trails.

Customer Insights

View purchase history, preferences, and engagement metrics.

Staff Interface

Easy-to-use interface for in-store staff to manage loyalty at point of sale.

Centralized loyalty management

Manage all customer loyalty data in one place with powerful search and reporting. Build actionable segments and surface insights for targeted campaigns.

Integration with POS systems ensures points are awarded automatically. Eliminate manual adjustments and reduce errors at checkout.

Increase eligible revenue by up to 40%

increase in repeat purchases

Centralized loyalty management Preview
Unified Customer View
Loyalty Rewards
White-label Loyalty
Targeted Campaigns
Tiered Membership Support
Advanced Analytics

Benefits of Managed CRM

Drive customer loyalty with a robust backend system.

  • Unified view all customer data in one system
  • Fast lookup find customers instantly by phone
  • Audit trails track all points transactions
Security Feature

Case studies

Power up your customer experience

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